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Frequently asked questions

Straight answers about pricing, contracts, account ownership, tracking and what to expect when you work with treedoor media.

What does treedoor media do?

We are a full-service marketing agency with a paid digital advertising focus. We plan, launch and manage campaigns on Google, Meta, TikTok, LinkedIn and Reddit, and support them with tracking setup, tailored reporting, social media management, influencer marketing, content and website management.

Who owns my ad accounts and data?

You do. Accounts are set up in your name, and everything, including your ad accounts, tracking, audiences, creative and data, belongs to you. We remain your partner, so you keep ultimate control of all your assets.

Can you set up advertising for a brand that is just getting started?

Yes. We handle full account setup for new brands: creating and configuring your ad accounts, setting up tracking, building audiences and launching your first campaigns, all in your name.

Do you set up tracking and reporting?

Yes. Tracking setup is part of every campaign so your results can be measured from day one, and you get tailored reports built around your goals and the metrics that matter to your business.

Are there long-term contracts?

No. We do not lock you into long-term contracts. You can scale up for seasonal peaks and dial back when you need to. We would rather you stay because the results are good, not because you are locked in.

How much do your services cost?

We use transparent flat-rate pricing: a predictable monthly management fee with no surprise charges. Your advertising spend is not included in that fee. It is separate and goes directly to the ad platforms. We share exact pricing on your free strategy call.

What happens on the free strategy call?

It is a no-strings 30-minute conversation about your business, goals and current marketing. We show you where your growth opportunity is before you commit to anything.

How soon will I see results?

It depends on your industry, budget and platform. Some campaigns produce leads within the first few weeks, but most need time for testing and optimisation. We set realistic expectations up front and report on progress in plain English.

Which advertising platform should I start with?

It depends on where your customers are. Google Ads captures people already searching, Meta and TikTok build demand, LinkedIn targets B2B decision-makers and Reddit reaches niche communities. We recommend the right mix for your goals and budget.

Do you offer social media management and influencer marketing?

Yes. We manage your social channels, from strategy and content to publishing and reporting, and we run influencer partnerships from creator selection through to tracking results.

How many clients do you work with?

We currently manage paid media for 30+ brands, including the clients of agencies we partner with.

Do you work with marketing agencies?

Yes. We partner with agencies and manage paid media campaigns for their clients. See our agency partnerships page or book a call to discuss how we could work together.

Where do you work with clients?

We work remotely with brands across North America, so you can work with us wherever you are based.

Do I need a website before we start?

Yes. Your ads send people to your website or a landing page, so it needs to load quickly and make it easy to get in touch. We can advise on improvements and offer website management if you need it.

Can you work alongside my in-house team?

Absolutely. We can act as your full paid-media team or support your marketing staff with strategy, campaign management and reporting.

What do you need from me to get started?

Your goals, target market, key offers and access to your website. If you already have ad accounts, we will ask for access to audit them, and if you do not, we will set them up for you. We walk you through everything on the call.

Do you offer creative and content services?

Yes. Alongside campaign management we offer content creation, rebranding, content management and website management, plus dedicated social media management and influencer marketing services.

Still have a question?

Book a free 30-minute strategy call and ask us anything. No contracts, no commitment.

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